Introduction

 

HH Rehab Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

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Information We Collect

 

We may collect information about you in a variety of ways. The information we may collect on the Site and during in-person consultations includes:

 

1. Personal Data
   Personally identifiable information, such as your name, email address, and phone number, that you voluntarily give to us when you make an enquiry or booking on our site, or provide during an in-person consultation.
    

2. Consultation Data
   Additional information collected during in-person consultations, which may include health information, treatment details, and other relevant personal data.

 

Use of Your Information

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Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or during in-person consultations to:

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• Respond to your inquiries and fulfil your requests, such as to send you newsletters or other information about our services.

• Process your bookings and provide the services you have requested.

• Personalize your experience and to allow us to deliver the type of content and service offerings in which you are most interested.

• Improve our website and better serve you.

• Conduct research and analysis.

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Disclosure of Your Information

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We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

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• By Law or to Protect Rights
  If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

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Security of Your Information

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We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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• Information collected during in-person consultations is secured either under lock and key or via a digital password if entered onto a computer.

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Policy for Children

 

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at helen@hhrehab.co.uk.

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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will notify you by posting the updated Privacy Policy on the Site, and we will revise the “Effective Date” at the top of this Privacy Policy.

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Contact Us

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If you have questions or comments about this Privacy Policy, please contact us at:

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HH Rehab Services
helen@hhrehab.co.uk